Privacy Policy

1. Scope

This policy applies to all users of IS Global Learning Solutions' products and services, including but not limited to:

• Its websites and web applications
• Its educational and business software (e.g., School Management System, Lead Management System, Meeting & Chat Systems)
• Any communication or interaction through IS Global Learning Solutions' digital channels

This scope includes administrators, educators, students, parents, institutional clients, and website visitors accessing any platform or service globally provided by IS Global Learning Solutions.

2. Information Collected

a. Personally Identifiable Information (PII)

Examples include, but are not limited to:

• Name
• Email address
• Phone number
• Organization name and details
• Payment records
• Login credentials
• Educational records (for users of educational softwares)

This data is collected when users register, interact with the platform, make inquiries, or use the services.

b. Non-Personally Identifiable Information (Non-PII)

Collected automatically through usage, such as:

• Browser type and version
• IP address
• Operating system
• Device information
• Access dates and times
• Clickstream data

3. Use of Information

• To deliver, operate, and maintain its services and software products
• To personalize user experience
• To provide customer support and respond to inquiries
• To send service-related communications, updates, and promotions
• To manage user accounts and authentication
• To conduct analytics and research for service improvement
• To comply with legal obligations and prevent fraud or abuse

4. Data Sharing and Disclosure

IS Global Learning Solutions may share personal information only in the following cases:

• With service providers: Such as hosting providers, payment gateways, or vendors who require the data to perform their services.
• With affiliated entities: That support or enhance the products and services of IS Global Learning Solutions.
• With consent: Information may be shared when explicit consent is provided by the user.
• When legally required: Information may be disclosed to comply with applicable laws, regulations, legal proceedings, or enforceable government requests.

All third parties are obligated to uphold confidentiality and only use data for purposes defined by IS Global Learning Solutions.

5. International Data Transfers

As IS Global Learning Solutions operates globally, personal data may be transferred to and processed in other countries, depending on where the specific service is provided. By using the services, users consent to such transfers, as long as appropriate protection measures are in place in accordance with applicable global data protection laws.

6. Security Measures

IS Global Learning Solutions employs commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or destruction. However, no system can guarantee absolute security. Users are advised to keep their passwords and credentials confidential.

7. Use of Cookies and Tracking

IS Global Learning Solutions uses cookies and other tracking technologies for:

• User authentication
• Session management
• Site analytics
• Feature enhancements

Users may disable cookies in their browser settings; however, this may affect the functionality of the services.

8. Retention of Data

IS Global Learning Solutions retains personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request or account termination, personal data may be deleted, anonymized, or securely archived.

9. Opt-Out Options

Users can opt out of receiving marketing or promotional communications by:

• Clicking the "unsubscribe" link in emails
• Sending a request to support@isgls.com

Users who opt out will still receive essential service-related communications.

10. User Rights

Subject to applicable laws, users may have the right to:

• Access the personal data held about them
• Request correction or deletion of data
• Withdraw consent
• Restrict or object to processing
• Request data portability

Requests can be submitted to support@isgls.com.

11. Changes to This Policy

IS Global Learning Solutions reserves the right to update this Privacy Policy at any time. Changes will be posted on the official website from time to time. It is the user's responsibility to periodically review the website for any updates to the policy. Continued use of the services following any modifications constitutes acceptance of the revised Privacy Policy.